The reason for which the recall has been announced is a technical issue, due to which a few of drones lost their power supplies, while they were in the mid-air. However, no injuries or property damage has been reported.
Owners of GoPro Karma can receive a full refund by returning their drone along with its accessories, but GoPro won’t be providing any replacements at the movement.
Moreover, GoPro has also asked all its customers to immediately stop flying the drones, even if it appears to be okay.
“Safety is our top priority,” said GoPro Founder and CEO Nicholas Woodman. “A very small number of Karma owners have reported incidents of power failure during operation. We have moved quickly to recall all units of Karma and provide a full refund while we investigate the issue. We are working in close coordination with both the U.S. Consumer Product Safety Commission and Federal Aviation Administration. We are very sorry to have inconvenienced our customers and we are taking every step to make the return and refund process as easy as possible.”
GoPro has created a separate page (https://gopro.com/2016karmareturn) for providing more information regarding recall and refund of its Karma drone.
Meanwhile, some crash videos are coming in from Karma owners, which are as follow: